Common Payment Issues

  • Payment completed but PDF not found.
  • Incorrect email address used during checkout.
  • Payment failed or timed out.
  • Duplicate payment or refund request.

How To Get Help

Send the product name, purchase email, date of payment and proof of payment if available. Do not share full card details.

Security Note

LearnZA will never ask for a full bank card number, card PIN or banking password.