Last Updated: November 2025
Welcome to LearnZA.co.za — an educational platform dedicated to empowering learners, teachers, and professionals through quality books, study materials, and digital resources.
Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information.
If you have any questions, please contact us at:
📧 Email: books@learnza.co.za
📞 Tel: +27 84 415 6093
1️⃣ Who We Are
LearnZA Publishing (“LearnZA”, “we”, “us”, or “our”) operates the website www.learnza.co.za, offering educational content, digital downloads, and e-commerce services for learners, teachers, and institutions.
2️⃣ Information We Collect
We collect limited personal information that helps us deliver a better experience and service.
The information we may collect includes:
- Personal details such as your name, email address, phone number, or billing/shipping details when you purchase or register.
- Account information such as login details if you create an account on our site.
- Payment information (processed securely via trusted third-party payment gateways such as PayFast, PayPal, or Yoco). We do not store your credit-card numbers or banking details.
- Technical data such as your browser type, IP address, device, and pages visited — collected via cookies or analytics tools like Google Analytics.
- Communications data from contact forms, newsletter sign-ups, or customer-support chats.
3️⃣ How We Use Your Information
We use your information only for legitimate business and educational purposes, such as:
- Processing and fulfilling book or digital product orders.
- Sending order confirmations, updates, or receipts.
- Providing customer support and responding to queries.
- Sending optional newsletters or promotional materials (only if you opt in).
- Improving our website, content, and user experience.
- Meeting legal and tax obligations.
We will never sell or rent your information to anyone.
4️⃣ Cookies and Tracking
LearnZA.co.za uses cookies to improve your browsing experience and measure website performance.
Cookies help us:
- Remember your login or cart preferences.
- Analyse how visitors interact with our website.
- Deliver relevant product recommendations and ads.
You can disable cookies in your browser settings, but some parts of the site may not work properly without them.
5️⃣ Data Storage and Security
We store your information securely and take reasonable measures to protect it from loss, misuse, or unauthorised access.
This includes using SSL encryption, secure servers, and trusted payment gateways.
However, please note that no online transmission or storage method is 100 % secure, so we cannot guarantee absolute protection.
6️⃣ Sharing of Information
We only share information with third parties when necessary to deliver our services, such as:
- Payment processors (e.g., PayFast, PayPal, Yoco).
- Courier or delivery partners for physical products.
- Email service providers for newsletters and updates.
- Analytics tools to help us understand website traffic.
All partners are required to handle your information securely and in compliance with South African Protection of Personal Information Act (POPIA) and international privacy laws where applicable.
7️⃣ Your Rights Under POPIA
As a South African resident, you have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your personal data.
- Withdraw consent for marketing communication at any time.
- Lodge a complaint with the Information Regulator of South Africa if you believe your data has been misused.
To exercise these rights, contact us at books@learnza.co.za.
8️⃣ Email & Marketing Preferences
We only send marketing emails if you have subscribed voluntarily.
You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or contacting us directly.
9️⃣ Children’s Privacy
LearnZA.co.za is primarily designed for educational use by students aged 16 and older, teachers, and parents.
We do not knowingly collect personal information from children under 16 without parental consent.
If you believe a child has submitted personal information, please contact us so we can remove it.
🔟 Links to Other Websites
Our website may contain links to third-party sites (e.g., payment gateways, educational partners, or social media pages).
We are not responsible for the privacy practices or content of these external sites.
We encourage you to review their privacy policies when visiting them.
11️⃣ Retention of Data
We retain your personal information only for as long as necessary to provide our services, comply with legal requirements, or resolve disputes.
When your data is no longer needed, we securely delete or anonymise it.
12️⃣ Updates to This Policy
We may update this Privacy Policy periodically to reflect new laws or changes in how we operate.
The “Last Updated” date at the top will always show when the latest version took effect.
13️⃣ Contact Us
If you have questions or requests about your data or this policy, please contact us:
📧 Email: books@learnza.co.za
📞 Tel: +27 84 415 6093
🌐 Website: www.learnza.co.za
We value your trust and are committed to keeping your information private and secure.
